Epson “Ink Cartridge Not Recognized” Lawsuit Investigation

You may be owed compensation for ink you can’t use after firmware update

Once your Epson printer has received the firmware update that causes it to “not recognize” third-party ink cartridges, there is no fix, according to InkBank. The printer’s firmware cannot be reset. The result owners are forced to buy Epson brand ink cartridges.

Forced To Buy Epson Ink Cartridges? Stuck with unused 3rd Party cartridges? .


Epson Creates “Not Recognized” Error for Non-Genuine Ink Cartridges, Pushes through Firmware Update

In late 2016 and early 2017, Epson started pushing a firmware update to its printers to destroy the printers’ capability to use third-party ink cartridges. Consequently consumers could only purchase Epson brand cart and could not use 3rd party ones, in an attempt to force Epson owners to use genuine (and more expensive) Epson brand ink.

Hold Epson Accountable

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A founding partner at the firm, Eric has negotiated groundbreaking settlements that favorably shaped laws and resulted in business practice reforms.

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Gibbs Law Group is a California-based law firm committed to protecting the rights of clients nationwide who have been harmed by corporate misconduct. We represent individuals, whistleblowers, employees, and small businesses across the U.S. against the world’s largest corporations. Our award-winning lawyers have achieved landmark recoveries and over a billion dollars for our clients in high-stakes class action and individual cases involving consumer protection, data breach, digital privacy, and federal and California employment lawsuits. Our attorneys have received numerous honors for their work, including “Top Plaintiff Lawyers in California,” “Top Class Action Attorneys Under 40,” “Consumer Protection MVP,” “Best Lawyers in America,” and “Top Cybersecurity/ Privacy Attorneys Under 40.”
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