Google Pixel 2 and Pixel 2 XL Lawsuit Investigation
We want to inform you of an investigation into whether a Google Pixel 2 class action lawsuit is merited against Google, HTC, and LG for their manufacturing, marketing, and selling of allegedly defective Google Pixel 2 and Pixel 2 XL phones. Various consumer protection laws or warranty laws may apply to protect Pixel 2 owners from defects.
Owners of both Pixel 2 smartphones have reported that the phones exhibited abnormalities. Owners of the more expensive Pixel 2 XL have reported that the device’s OLED screen suffers from “burn-in,” where a portion of the previous display remains visible after you switch to something else.
Pixel 2 XL owners have also reported significant “black smear,” a problem affecting certain OLED displays, in which a black smudge is displayed on the screen when there is a black backdrop.
Finally, Pixel 2 and Pixel 2 XL owners have reported persistent whistling and clicking sounds while attempting to make phone calls. Girard Gibbs, now Gibbs Law Group and Girard Sharp, has already filed a Google Pixel Microphone Defect Lawsuit regarding problems related to the Pixel’s mic.
Reports of Pixel 2 and Pixel 2 XL Defects Surface Days After Launch
Google’s Pixel 2 and Pixel 2 XL were released October 19, 2017. With respective list prices of $650 (Pixel 2) and $850 (Pixel 2 XL), Google marketed these phones as ultra-premium smartphones. After just two weeks, however, ARS Technica reports that Pixel 2 XL displays are already showing burn-in, meaning certain software is staining the screen and leaving marks behind. When reached for comment, Google advised it is “actively investigating” the issue. Similarly within days of release, Pixel 2 and Pixel 2 XL owners reported high-frequency sounds and clicking while making phone calls. Google similarly said it was investigating the problem.