LabCorp Data Breach Lawsuit Investigation

LabCorp hack incident affects up to 7.7 million patients

LabCorp announced that 7.7 million patients had their personal and financial data stolen by hackers, reports TechCrunch. The LabCorp data breach comes from the same hacking incident as the Quest data breach announced in late May 2019.

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Details about the LabCorp Data Breach

As with the Quest data breach lawsuit our law firm is investigating, the LabCorp data breach occurred when hackers gained unauthorized access to LabCorp’s payment and collections vendor, American Medical Collection Agency (AMCA), according to cybersecurity researcher Brian Krebs.

In an SEC filing, LabCorp wrote, according to Krebs, that:

LabCorp said it learned that the breach at AMCA persisted between Aug. 1, 2018 and March 30, 2019. It said the information exposed could include first and last name, date of birth, address, phone, date of service, provider, and balance information [and] credit card or bank account information that was provided by the consumer to AMCA (for those who sought to pay their balance).

According to LabCorp, AMCA is “in the process” of sending notices to 200,000 LabCorp customers that their credit or debit card information was stolen. It’s not clear at this time whether any notices have actually been sent. LabCorp says that it doesn’t yet have a list of its affected customers, but AMCA presumably has that information.

American Medical Collection Agency's role in the data breach

According to Brian Krebs, American Medical Collection Agency — the entity that was hacked — also does business under the name “Retrieval-Masters Credit Bureau.” Krebs says, “Retrieval-Masters also has an atrocious reputation for allegedly harassing consumers for debts they never owed.” Retrieval-Masters has nearly 700 complaints filed against it by consumers and an “F” rating with the Better Business Bureau (BBB), according to Krebs.

It’s not clear at this time whether Retrieval-Masters and American Medical Collection Agency utilized the same online system that was breached, but their websites and payment portal look very similar.

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Our Data Breach Lawsuit Experience

Our attorneys recently won two prestigious awards for our work in data breach lawsuits. Eric Gibbs received a 2018 “MVP” award and 2019 CLAY award (“California Attorney: Lawyer of the Year”) for his work successfully representing data breach victims.

Our attorneys served in a court-appointed leadership role in the Anthem data breach class action, and helped achieve a $115 million settlement for victims of the Anthem data breach. The settlement received final approval from the court in August 2018.

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Our data breach lawyers also currently serve in court-appointed leadership positions in the Equifax data breach lawsuit, Banner Health data breach lawsuit, and Excellus Health data breach lawsuit.

We’ve also achieved landmark results in our past data breach cases, including the Adobe data breach litigation, UCSF data breach lawsuit, and Health Net of California data breach litigation.

Our Data Breach Lawyers

Eric Gibbs

A founding partner at the firm, Eric has negotiated groundbreaking settlements that favorably shaped laws and resulted in business practice reforms.

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David Berger

David represents consumers in data breach, privacy, and financial services litigation. He has prosecuted some of the largest privacy cases nationwide.

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Amanda Karl

Amanda represents employees, consumers, and sexual assault survivors in complex class actions. She also leads the firm’s Voting Rights Task Force.

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Aaron Blumenthal

Aaron represents consumers, employees, and whistleblowers in class actions and other complex litigation.

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About Gibbs Law Group

Gibbs Law Group is a California-based law firm committed to protecting the rights of clients nationwide who have been harmed by corporate misconduct. We represent individuals, whistleblowers, employees, and small businesses across the U.S. against the world’s largest corporations. Our award-winning lawyers have achieved landmark recoveries and over a billion dollars for our clients in high-stakes class action and individual cases involving consumer protection, data breach, digital privacy, and federal and California employment lawsuits. Our attorneys have received numerous honors for their work, including “Top Plaintiff Lawyers in California,” “Top Class Action Attorneys Under 40,” “Consumer Protection MVP,” “Best Lawyers in America,” and “Top Cybersecurity/ Privacy Attorneys Under 40.”
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